Service Request Ivr

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Please check your power supply and retry


Does this resolve your device's issue ? Please click here to return to our support site
How to reset you device? Start up your device, then press both volume up and down keys at the same time, keep pressing no less than 10 seconds, a message will pop up letting you to choose reset the device. Click here for more details...
How to reset your smartphone and Google Home APP? Click here for more details…
We're happy to provide support for your device and to ensure that it is in working order. Please click here to return to our support site

Reminder

Please note that submitting a Service e-ticket will initiate the Hardware Repair process, which will take some time depending on shipping and delivery.

We have prepared a set of solutions to help you solve problems you are experiencing with your Lenovo Smart Wireless Earbuds. Click on the link below for more details.

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